Am I able to cancel or change my order once it's submitted?

Unfortunately, you will be unable to cancel your order once it is submitted.

 

Are your clothing true to size?

We are happy to share that most of our styles fit true to size and encourage choosing sizes based on your bust, waist, and hip measurements for the most accurate fit. If size varies, the online item will be duty noted.

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My item has arrived damaged?

We are truly sorry that you have received a damaged item from us. FloJo NY works to provide quality items to our customers but on occasion something like this may happen. Please return the damaged item with reason for the return and once the item is received, we will kindly process a refund.

Do You Also Sell T-Shirts?

We sell T-Shirts that provide Fashion Statements, along with Inspirational and Motivational quotes. To purchase T-Shirts from our FloJo NY and our special "Be iT" collection, please go to https://flojony.threadless.com/.  You will soon be able to purchase these items directly from our website.

 

Refund/Exchanges: 

At this time, we do not accept returns or exchanges to ensure quality health and the safety of our customers due to COVID-19. We truly appreciate your understanding and will do our best to work with you accordingly. Please feel free to contact us at flojonewyork@gmail.com for any questions or concerns.  

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Standard Shipping 

Cost of shipping is $7.95 (USD)

The estimated delivery time is between 10-15 business days

We currently do not ship Internationally